APA Style

Conceicao, S, C, O., Lehman, R, M. (2011). Managing online instructur workload : strategies for finding balance and succes (1). America: Jossey-Bass.

MLA Style

Conceicao, Simone, C., O.., Lehman, Rosemary, M.. "Managing online instructur workload : strategies for finding balance and succes". 1 America: Jossey-Bass, 2011. .